Hi. I am a former Officer of the regulatory body for capital markets within my country with more than a decade of experience in the field. As part of my job profile i have handled many instances of investor complaints such as yours. However in order to assist you further i require more specific d...
I wish I could give you the perfect answer-- we are using Infusionsoft + CustomerHub, which is NOT the best solution given they don't have a forum feature-- we have had to tack on "Tender" which is built as a support ticket/help desk engine and we've had to modify it quite a bit. I think it's rid...
Why not try Freelancer.com or Elance, one of those type of sites. Surely you can find someone skilled, with past experince easily viewable, looking for something a little more "ongoing". Best of luck with it!