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They're a Russian company organized in Estonia. I did a quick search of the USPTO, Estonian and Russian patent databases and that didn't turn up any of the inventors' names nor the name of their company "Magnetic IP OU." If you're interested in licensing their technology, which they claim is p...

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Hi. I'm a Business Intelligence consultant with most of my customers being call centers. There are definitely guidelines you can apply but it will be based on several factors. Your question references ratios, which I assume means you would like to know how many agents per customer. That number...

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First I would try to figure out why your conversion is not great. Also a level deeper finding out what a normal conversion rate in your market actually looks like. There are markets that have naturally low conversion rates - are you sure that yours is below market standard? If yes - this would ...

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I like the name "Melissa" — but I wouldn't use a website URL like www.melissahome.com because it just doesn't feel "natural" — I would choose something that implies what Melissa means to us... For example: "Ask Melissa" or something like that. Good luck!

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I would be shocked if a company of that size didn't patent a ton of things that involve their Kindle business -- paperwhite is a big selling point to them so if they didn't patent it originally, I'd expect that to have bought it or licensed it from whoever did.

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There are a lot of options out there for you to explore when launching your new eCommerce site (ranging from utilizing an open source/self-guided platform to hiring an agency to build a completely custom web experience.) But before you think of the "how", make sure and be spend a considerable am...

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Contact me for my counseling service. It is the cheapest service here. I will give you strategies and secrets that will prepare you very much. I hope you keep them for yourself only because it is the fruit of the effort of years of experience.

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Great question! Here are the basics: The Lean Startup by Eric Reis http://www.amazon.com/The-Lean-Startup-Entrepreneurs-Continuous/dp/0307887898 Running Lean by Ash Maurya http://www.amazon.com/Running-Lean-Iterate-Works-Series/dp/1449305172/ref=pd_sim_b_4?ie=UTF8&refRID=03VER05GWM6QV80D49ZH *e...

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This is a difficult question to answer without a lot more info, but I'll share some high-level strategy. 1) Develop your ICP (Ideal Customer Profile) in your new markets. Until you do this, you're just "doing stuff" without clear direction. 2) Identify the likely decision-makers in your market....

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One of the biggest things I do is "time chunk". Time chunking – and fine tuning the practice – allows me to work with optimum productivity. It’s worth trying in some form or another because it removes a decision from the process of doing: what to do and when to do it. Another set of practices I ...

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