Hi "Good" for who? for you or for your customers. Because in this industry, it is unfortunately, often one or the other. Ideally, you should find something something that is good for both sides. Additionally, you need to differentiate between repeat business travelers and private 'holiday' trav...
Since you have experience managing the account, you have a general idea of how much time you spend on it. Hiring an expert may or may not need more hours, than what you have been investing, but that is something you can suss out in a conversation and after they review the account. Once you know ...
Square is great for that. It lets you customize your emails, logo, charge id claim, etc. I used that both as client and provider. Stripe is amazing for an ecommerce platform, but i find some programmers not able to implement API right half the time... You can learn it however through one mon...
A great structure is having an internal champion present on each team, unit, office, etc. that can easily provide answers to benefit questions. This structure is particularly important if the company is spread across several locations without HR on the ground in each locale. On the more proacti...
Why don't you use Wordpress? Free plugins like s2member are available; DAP and Wishlist are great paid options. Easy to use, too.
You could ask Vincent http://clarity.fm/vincentroy if you have anything further to discuss.. but here's the short version. We built custom code for all our trigger emails & notifications, and use www.sendgrid.com for SMTP API. We looked at others, but I'm friends with the founder at SendGrid an...
Cool concept, but yeah, it can be time consuming. While there may be automated ways to do this, another way to consider the demands of the individualized approach is to think of the effort as an investment in the relationship. Down the road, this investment could pay dividends, including: * when ...
I think a better question would be to understand why people are cancelling after making a booking? Are you catering to business travelers whose schedules may change? (no amount of cuddling will save all sales) Are you catering to vacationers who might find better deals elsewhere? (appeal to th...
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Security including protecting intellectual properties comes in layers. I have been employed by several people on different projects and these are some things I noticed my employers did to protect their work. Limit access to codes Have a strong employee contract Have very clear employee policies ...