We use Salesforce for CRM, so we implemented Financial Force PSA. This has been an excellent solution for us, but it definitely requires a lot of customization to represent your business processes (like any holistic solution would).
What is your product? Who are you trying to reach? What is keeping you personally from filling this role until you can create a better system or bring on a PM?
I don't know how much your workflows vary from project to project which may have some impact on the best way to develop this, but a good starting approach could be to analyze the current workflow(s) that you are using now and then document best practices based on that as well as incorporating res...
If you're looking for a list of the software options out here, this is a fairly exhaustive list: https://www.capterra.com/task-management-software/ Personally I've used Jira, Trello, and Asana: Jira: The established leader for more technical task management and is used by organizations big and ...
I think you have a great start here - you seem to be detail oriented in both the "do's" and the "don't's" , and are genuinely trying to find a balance between task orientation and relationship orientation. In some of my work with tech teams, I have found the technique that is most illuminating is...
It IS about hiring. And that comes from the attitude of the leadership. If you have lazy workers, have a look at the hiring leaders. You can easily adapt methodologies like SCRUM or SREDIM to your situation: http://en.wikipedia.org/wiki/Scrum_%28software_development%29 Instead of project manage...
You're saying is that your product strikes a middle ground, "providing powerful project management features without the learning curve." Why is no learning curve important? Because it allows teams to transition to it without taking time to do it. Teams that are already using complex products lik...
I'm afraid they will not take you in if you're working with another company. They would see this as a potential conflict of interest. However, that position you're describing -Country Manager- could come with a good salary and opportunities to grow within the company. What you should do is to ma...
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The best way is always through helping your people to grow. Think about the micro managers motivation - typically it is fear driven. Alleviate that fear. Give them the One Minute Manager book and talk about it... If they are tough to approach, hire an outside consultant to come in and talk w...